Smokin’ Joe’s customer service sucks

November 12th, 2005 by Rohan

Just last night me and a friend decided to order a Pizza from Smokin’ Joe’s at Hiranandani, Powai. We had made sure earlier that they accepted food coupons (Sodexho). Unfortunately, we had just 50 bucks worth of coupons.

The delivery guy started complaining that they don’t accept a combination of cash and coupons. Very strange indeed! So we call up the customer service, and they say the same. What can possibly be the issue here? Inspite of having bad customer service, they don’t know how to balance accounts?

I say bad customer service because it was typical. You call up and start complaining. The guy at the other end listens to you, tells you to to hold, hands over the phone to another guy, and now you have to repeat the whole stuff again.

Now where’s that number of Pizza Hut? :-)

On a positive note, the pizzas were delicious though!

 

 

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One Response to “Smokin’ Joe’s customer service sucks”

  1. sanjay Says:

    hai im sanjay acctully this kind of prolems not desire on the situation but this is custmar misunder stand becz we write on the every coupan on bottam terms and conditions but the custmar has know this is it not combaind with cash

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